Help & Accessibility

Welcome to the Pension Fund Regulatory and Development Authority (PFRDA) website. This section is designed to assist users in navigating and accessing the content and services offered on this portal with ease and comfort.

Viewing Information in Various File Formats

The information on this website is available in multiple formats such as PDF, Word, Excel, and HTML. To view these documents correctly, you may need specific plug-ins or software:

Document Type	Required Plug-in
PDF Files	Adobe Acrobat Reader
Word Files	Microsoft Word Viewer or Office Compatibility Pack
Excel Files	Microsoft Excel Viewer or Office Compatibility Pack
PowerPoint	PowerPoint Viewer or Office Compatibility Pack

If your system does not have the required software, you can download it from the internet for free.

Accessibility Features

PFRDA is committed to ensuring that its website is accessible to all users, including persons with disabilities. The site complies with the Guidelines for Indian Government Websites (GIGW 3.0) and adheres to WCAG 2.2 standards laid down by the World Wide Web Consortium (W3C).

Assistive Technologies

Visitors with visual impairments can access the portal using screen readers and other assistive technologies. The website is compatible with:

• JAWS
• NVDA
• SAFA
• Supernova
• Window-Eyes
• Thunder
• WebAnywhere

Customization Options

To enhance readability and comfort, users can:

• Adjust font size
• Modify text spacing
• Change color contrast schemes

These features are designed to support users with low vision and other accessibility needs.

Accessibility Standards for PFRDA-Regulated Entities

In line with the Harmonized Guidelines for Universal Accessibility in India 2021, PFRDA mandates that all regulated entities (e.g., pension funds, service providers) ensure:

• Accessible physical infrastructure (e.g., ramps, tactile paths, service desks)
• Inclusive digital platforms (e.g., websites and apps compatible with assistive tech)
• Staff training and awareness programs for disability inclusion.

Feedback & Support

If you face any difficulty accessing content or have suggestions to improve accessibility, please use the Feedback section. Kindly include:

• A brief description of the issue
• Your contact details
• Any assistive technology you are using

We value your input and strive to continuously improve the accessibility of our services.